Support

Answers to common questions, and how to reach us.

How do I restore my subscription?

Open the menu in the app. Tap Account, then Restore purchases. Use the same Apple ID you paid with, and make sure you are online.

How do I cancel?

Open the menu in the app. Tap Account, then Manage subscription. You can also cancel in your Apple ID subscriptions. You keep access until the end of the time you already paid for.

Deleting the app does not cancel a subscription.

How do I get a refund?

Apple handles App Store payments and refunds. Ask for a refund at reportaproblem.apple.com.

Where did my reading progress go?

The app saves your progress on your device. It does not move to a new phone. Restoring a purchase brings back your access, but not your progress.

Do I need an account?

No. There is no StorySiege account and no sign-in.

Contact us

Further Theory, LLC
6 Liberty Square, #2327
Boston, MA 02109, United States